At tri888, your privacy is a fundamental right, not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the choices you have over your information at every stage of your membership.
Six principles that guide how tri888 handles your personal data
We collect only the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data speculatively or for undefined future purposes.
All data transmitted between your device and tri888 servers is protected by TLS 1.3 encryption. Sensitive data fields — including payment details and identity documents — are encrypted at rest using AES-256 standards.
tri888 does not sell, rent, or trade your personal data to any third party for commercial or advertising purposes. Your data is yours. We share it only where legally required or strictly necessary to deliver our services.
You have the right to access, correct, and request deletion of your personal data at any time. tri888 responds to all data rights requests within 30 days and maintains a dedicated privacy contact channel for Members.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal and regulatory retention requirements. When data is no longer needed, it is securely deleted or anonymized.
In the unlikely event of a data breach that affects your personal information, tri888 will notify affected Members promptly and transparently, and will take all necessary remedial steps to secure the affected systems without delay.
Summary: This Privacy Policy applies to all personal data collected by tri888 through the website https://tri888.cam, our mobile platform, and all associated services. By registering an account with tri888, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Policy forms part of our Terms & Conditions.
For the purposes of this Privacy Policy, the following definitions apply:
tri888 collects personal data across several categories depending on your interaction with the platform:
tri888 collects personal data through the following channels:
The following table summarizes the primary purposes for which tri888 processes your personal data:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact |
| Identity verification (KYC) | Identity, Contact, Financial |
| Processing deposits and withdrawals | Financial, Identity |
| Fraud detection and prevention | Technical, Financial, Identity, Gaming Activity |
| Anti-money laundering (AML) compliance | Identity, Financial, Gaming Activity |
| Responsible gaming monitoring | Gaming Activity, Identity |
| Customer support and dispute resolution | Identity, Contact, Communications, Gaming Activity |
| Platform analytics and performance improvement | Technical, Gaming Activity |
| Marketing communications (where opted in) | Contact, Marketing Preferences |
| Legal and regulatory obligations | All categories as required |
tri888 processes your personal data on one or more of the following legal bases:
tri888 shares personal data with carefully selected third-party service providers who process data on our behalf under strict contractual data protection obligations. These providers include:
tri888 may disclose personal data to regulatory authorities, law enforcement agencies, or courts when required to do so by applicable law, a valid legal order, or to protect the rights, property, or safety of tri888, its Members, or the public. Such disclosures are made only to the extent strictly necessary.
In the event that tri888 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transfer.
Our Commitment: tri888 does not sell, rent, or trade your personal data to any third party for that party's own commercial or marketing purposes. Data shared with service providers is governed by binding data processing agreements that restrict use to the specific purposes for which the data was shared.
Cookies are small text files placed on your device when you visit the tri888 platform. They allow us to recognize your device, remember your preferences, and provide a personalized browsing experience. Similar technologies — including local storage, session storage, and device fingerprinting — serve comparable functions.
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use core platform features. Disabling performance or functional cookies will not affect your ability to access games or manage your account, but may reduce your browsing comfort.
tri888 retains personal data for the following periods:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory obligation |
| KYC / identity documents | Duration of account + 5 years after closure | AML compliance requirement |
| Financial transaction records | Duration of account + 7 years after closure | Financial record-keeping obligation |
| Gaming activity data | Duration of account + 3 years after closure | Dispute resolution and responsible gaming audits |
| Support correspondence | 3 years from date of last communication | Dispute resolution |
| Technical / log data | 13 months from collection | Security monitoring and fraud prevention |
| Marketing preference records | Until consent is withdrawn + 1 year | Evidence of consent |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Anonymized data may be retained indefinitely for aggregate statistical purposes without restriction.
tri888 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
Your Responsibility: While tri888 takes all reasonable steps to protect your data on our end, you are responsible for maintaining the confidentiality of your account login credentials. Use a strong, unique password and never share your login details with any third party. If you suspect unauthorized access to your account, contact support immediately at [email protected].
As a Member of tri888, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days.
You may request a copy of all personal data tri888 holds about you, along with information about how it is processed.
If any personal data we hold is inaccurate or incomplete, you may request that it be corrected or updated promptly.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You may request that we limit the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
Where processing is based on your consent or contract performance, you may request your personal data in a structured, machine-readable format for transfer to another service.
You may object to processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our demonstrating compelling grounds.
tri888 services are strictly available to individuals aged 21 years and older. tri888 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a person under 21, we will immediately delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered an account with tri888 or provided personal data to us, please contact us immediately at [email protected] so that we can take appropriate action without delay.
tri888 may send you promotional emails, SMS notifications, or in-platform messages about bonuses, new game launches, seasonal promotions (including offers around Idul Fitri, Ramadhan, Indonesian Independence Day, and other occasions), and platform updates — but only where you have given explicit consent to receive marketing communications.
You may opt out of marketing communications at any time by:
Opting out of marketing communications does not affect service-related communications — we will continue to send you transactional messages relating to your account, deposits, withdrawals, and security alerts, as these are necessary for the provision of our services.
As an internationally operating platform, tri888 may transfer your personal data to servers or service providers located outside Indonesia. Where such transfers occur, tri888 ensures that appropriate safeguards are in place, including:
You may request further information about the specific safeguards in place for any international transfer of your personal data by contacting us at [email protected].
tri888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify you by email or via a prominent notice on the tri888 platform at least seven (7) days before the amended policy takes effect.
The effective date shown at the top of this page always reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of tri888 following the effective date of any amendment constitutes your acceptance of the updated terms.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or wish to raise a privacy-related complaint, please contact the tri888 privacy team using the details below:
Email: [email protected]
Subject Line: Privacy Policy Inquiry / Data Rights Request
Response Time: Within 30 days of receiving your request
Languages: English and Bahasa Indonesia
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. tri888 is committed to working cooperatively with supervisory authorities to resolve any complaints.
For concerns specifically related to responsible gaming and account self-exclusion, please also review our Responsible Gaming page, which contains dedicated tools and guidance for managing your gaming activity safely.
Our support team is on hand 24/7 to address any data protection queries. You can also read our full Terms & Conditions or visit our FAQ for additional guidance.